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Returns Policy
When you receive your item, please check promptly for any damage that may have occurred in shipping. Please notify Hal Kaufman Co. within 60 days with information on damaged and defective items. You can email us at awards@hkcpromotions.com or call us at 901-458-3143.
Shipping
We ship to all US states. Shipping charges are included in points values. We do not ship to PO boxes. Please provide a physical address where you can receive USPS, UPS and Fed Ex. Some larger items may ship via a trucking company. Please allow 6-8 weeks for the delivery of most items unless otherwise specified. If you have not received your item in that time frame, you can contact us via email at awards@hkcpromotions.com or call us at 901-458-3143.